PUBLIC CHARGING INFRASTRUCTURES
Management & billing of public charging points
Easy operation, management and billing of your public charging stations with the chargecloud software solution: You retain full control over your charging stations and provide your customers with a smooth, trouble-free charging experience.
Are you looking to efficiently manage and effortlessly bill your own publicly accessible charging infrastructure? We’ll show you the possibilities that the chargecloud ecosystem can offer you for monitoring charging stations, and for handling charging processes and billing.
As a municipal utility, energy supplier, OEM or car park, service station or supermarket operator, you can use our cloud-based software solution to develop or expand a public charging infrastructure in a targeted manner.
The management and billing of your charging stations with chargecloud enables a seamless utilisation process. You can offer your contract customers, employees and ad-hoc chargers special conditions, while chargecloud’s eRoaming network opens up a nationwide charging offering and, as a result, an expanded user base.
Ihre Anforderungen. Unsere Antwort.
Operating & billing public charging stations: What you can expect from us.
NEEDS & BENEFITS
A key requirement for the management of public charging stations is to always have an overview of the operating status so that malfunctions can be detected and rectified as early as possible in order to minimise downtimes and ensure smooth charging processes. It is also vital that data can be exported for analysis or displayed directly in the Charge Point Management System (CPMS). This simplifies analysis and reporting and ensures a more reliable operation of the charging stations.
Managing your own charging products and billing customers with contract, calls for efficient tools for tariff design and billing. A powerful charge point management system (CPMS) is essential for managing customer data, products and tariffs. Flexible user role management is also required to determine which data and information should be created, edited and processed in which departments, such as the customer centre.
How you benefit from working with chargecloud
- Quick overview of charging points via the real-time dashboard
- Remote control, maintenance and firmware updates of chargecloud-certified charging stations
- Centralised, systematic customer relationship management (CRM) for optimal service and sales
- Efficient product management and flexible tariff design for e-mobility service providers (EMPs)
- Automated billing with transparent cost overviews for end customers
- Diverse, innovative payment options
- SEPA via chargecloud, without payment service providers and additional transaction fees
- Europe-wide managed roaming access with the option of opening up additional business areas
SECTORS & APPLICATION AREAS
Exceptionally reliable solutions to meet all your requirements
For the management and billing of public charging infrastructures, the chargecloud software is precisely tailored to the specific needs of different players.
Municipal utilities and energy suppliers play a key role in the provision of charging infrastructures in urban areas and regions. We support the reliable management of charging stations, flexible tariff structures and transparent billing processes. Car parks and car park operators can use the chargecloud software to seamlessly integrate charging stations into their car park management.
We provide petrol station and service station operators with solutions for monitoring, maintenance planning and simplifying billing with customers. OEMs benefit from efficient charging management and smooth charging processes. Supermarkets can also offer their customers a convenient charging experience while shopping.
The modular chargecloud ecosystem ensures that electric drivers can make the best possible use of public charging infrastructures.
Use Case Modules
Efficient charge point management and automated billing
The perfect charging management for your e-mobility business: chargecloud equips you with all the tools you need to optimise the operation and billing of your public charging stations. Our two application-specific modules feature comprehensive functions for controlling, monitoring and billing your charging infrastructure.
A clear dashboard allows you to keep track of your entire charging infrastructure. From managing access keys to automated billing, our modules provide you with all the functions you need for an efficient e-mobility business.
Module
Charge Point Management
The Charge Point Management module offers you everything you need to efficiently control and monitor your charging points. Manage your charging stations, maintain an overview with a real-time dashboard, identify and rectify malfunctions without wasting time – all with one centralised software.
MODULE
CRM, Billing & Payment
The charge point management module offers you everything you need to efficiently control and monitor your charge points. Manage your charging stations, maintain an overview with a real-time dashboard, identify and rectify malfunctions without wasting time – all with just one centralised software.
Use Case Add-Ons
Optimise your e-mobility offering with our add-ons
Maximum flexibility, functionality and efficiency for a successful e-mobility business: Expand your e-possibilities with additional functions! With our B2B portal, a white label web app that can be customised with your branding, you can provide your partners with all key information about your charging stations at a glance.
Our API add-on also enables seamless integration with third-party systems, such as ERP, so that you can optimise your processes. Moreover, our Solution Consultants will be available to provide you with personalised expert advice after onboarding.
Add-on
Driver app - User-friendly for greater customer satisfaction
With the chargecloud white label app, you can offer your customers a user-friendly charging app.
Add-On
Consulting – Our expertise for your success
After onboarding, you benefit from personal expert advice.
Add-On
API – Integration with third-party systems
Our API add-on allows you to seamlessly link the chargecloud software with third-party systems such as ERP software.
ALL-INCLUSIVE SERVICES
Always on board – our services for your e-mobility business
We offer customised onboarding solutions so that you can benefit from your new chargecloud software as quickly as possible. How onboarding is organised depends on your sector and customer-specific use case.
Our digital self-service offering provides you with a first point of contact for instructions, answers and solutions for chargecloud software. Stay up to date on current news about the latest releases and developments in e-mobility.
Discuss any questions and topics relating to chargecloud and the future of e-mobility with other users. You can actively participate in the development of innovative solutions – including exclusive webinars and detailed insights into roadmap planning.
Take advantage of our comprehensive e-learning courses that will introduce you to the use of the chargecloud software step by step. Receive a personalised learning guide and work through the modular courses at your own pace.
Our teams of experts are dedicated to working with you to develop solutions for your individual use case. Benefit from our expertise and our ability to respond flexibly to your needs at any time.
HOW YOU BENEFIT FROM WORKING WITH CHARGECLOUD
E-mobility with chargecloud: Gear up for tomorrow today
Manufacturer-independent connection
Easily connect charging stations from different manufacturers with the chargecloud software to ensure seamless integration.
Quick entry into e-mobility
Get started in the e-mobility business quickly and easily thanks to our user-friendly software and personalised expert support.
Independent white label solution
Benefit from our white label solution to strengthen your brand and offer your customers a customised charging experience.
Maximum flexibility
Discover a variety of use cases for your specific application and combine them according to your needs to customise and expand your e-mobility strategy.
Modular 360° software ecosystem
Choose from a range of services in our modular ecosystem to meet your specific requirements and achieve your perfect e-mobility solution.
More possibilities for every e-mobility business
Grow with the chargecloud software solution and scale your e-mobility business without limits while we continuously support and guide you.
