Charging tariff management
Charging tariff management and billing with your own app
As an e-mobility service provider (EMP) with your own app, our solution enables you to retain control over all charging processes. You can flexibly organise charging tariffs, maintain your customer relationships and expand your charging network through eRoaming. Find out how you can best manage and bill your charging tariffs with chargecloud!
Are you an e-mobility service provider (EMP), energy supplier or municipal utility looking to expand your charging product portfolio and optimise your customer service management in the e-mobility sector?
By integrating our chargecloud software, you can flexibly design your charging tariffs, monitor and bill charging processes – including the expansion of your charging portfolio through eRoaming
The seamless integration of your own app enables a smooth charging experience for your customers. With a variety of payment methods and automated billing processes, the chargecloud software offers a comprehensive solution for charging tariff providers with their own app.
WE’VE GOT THE SOLUTIONS TO YOUR SPECIFIC NEEDS.
Charging tariffs with your own app: What you can expect from us
NEEDS & BENEFITS
A key challenge for charging tariff providers with their own app is to efficiently monitor and manage charging processes. It is essential to keep an eye on the operating status at all times to identify malfunctions at an early stage and ensure smooth charging processes. It should also be possible to export data for analysis and display it in the CPMS so that operations can be optimised.
The management of your own charging products and the billing of charging processes call for effective tools for customised tariff design and transparent billing processes. And a powerful charge point management system (CPMS) is key. It’s the only way to centralise customer, contract and product management while offering flexible tariff options.
How you benefit from working with chargecloud
- Connection of your own app via API without data loss or duplicate data maintenance
- Centralised, systematic customer relationship management (CRM) for optimal service and sales
- Flexible tariff design for e-mobility service providers (EMPs) to offer end customers customised conditions
- Automated billing for transparent cost overviews
- Diverse, innovative payment options
- SEPA via chargecloud, without payment service providers and additional transaction fees
- Europe-wide managed roaming access with the option of opening up additional business areas
SECTORS & APPLICATIONS
Convenient solutions for charging tariff providers with their own app
Our solutions for charging tariff providers with their own app cover a broad spectrum of companies looking to enter the e-mobility market or expand their existing offering.
Our customers include those who are eager to launch innovative charging products into the market such as tariffs or charging cards. Our solutions are also aimed at companies that want to operate effective customer relationship management in the field of e-mobility and benefit from the seamless integration of their own app into the chargecloud software.
In particular, we support municipal utilities and energy suppliers in optimising their charging tariffs and in ensuring smooth charging operations.
Use Case Modules
CRM, Billing & Payment – effortless management, automated billing
Our CRM, Billing & Payment module is a comprehensive solution for charging tariff providers with their own app as well as other use cases in the field of e-mobility. Using our API, you can seamlessly integrate the chargecloud software functions into your applications and conveniently manage customer and contract data.
Centralised customer relationship management (CRM), automated billing processes as well as Managed Roaming and internal roaming with over 150 e-mobility service providers (EMP) make your charging tariff portfolio more attractive overall – including charging tariff management that couldn’t be simpler or more convenient. With our module, you can achieve more targeted reach and actively strengthen confidence in the reliability of your offers.
Module
Fleet & Home Charging
For trouble-free charging of your electric fleets: Automate the billing of charging processes both at the company site and via available wallboxes at your employees’ homes, enabling you to reimburse them for electricity costs for business charging processes with complete cost control. This saves you unnecessary billing work and your employees benefit from a simple, transparent solution.
Use Case Add-Ons
Optimise your e-mobility offering with our add-ons
Maximum flexibility, functionality and efficiency for a successful e-mobility business: Expand your e-possibilities with additional functions! With our B2B portal, a white label web app that can be customised with your branding, you can provide your partners with all key information about your charging stations at a glance.
Our API add-on also enables seamless integration with third-party systems, such as ERP, so that you can optimise your processes. Moreover, our Solution Consultants will be available to provide you with personalised expert advice after onboarding.
Add-On
Consulting – Our expertise for your success
After onboarding, you benefit from personal expert advice.
Add-On
API – Integration with third-party systems
Our API add-on allows you to seamlessly link the chargecloud software with third-party systems such as ERP software.
ALL-INCLUSIVE SERVICES
Always on board – our services for your e-mobility business
We offer customised onboarding solutions so that you can benefit from your new chargecloud software as quickly as possible. How onboarding is organised depends on your sector and customer-specific use case.
Our digital self-service offering provides you with a first point of contact for instructions, answers and solutions for chargecloud software. Stay up to date on current news about the latest releases and developments in e-mobility.
Discuss any questions and topics relating to chargecloud and the future of e-mobility with other users. You can actively participate in the development of innovative solutions – including exclusive webinars and detailed insights into roadmap planning.
Take advantage of our comprehensive e-learning courses that will introduce you to the use of the chargecloud software step by step. Receive a personalised learning guide and work through the modular courses at your own pace.
Our teams of experts are dedicated to working with you to develop solutions for your individual use case. Benefit from our expertise and our ability to respond flexibly to your needs at any time.
HOW YOU BENEFIT FROM WORKING WITH CHARGECLOUD
E-mobility with chargecloud: Gear up for tomorrow today
Manufacturer-independent connection
Easily connect charging stations from different manufacturers with the chargecloud software to ensure seamless integration.
Quick entry into e-mobility
Get started in the e-mobility business quickly and easily thanks to our user-friendly software and personalised expert support.
Independent white label solution
Benefit from our white label solution to strengthen your brand and offer your customers a customised charging experience.
Maximum flexibility
Discover a variety of use cases for your specific application and combine them according to your needs to customise and expand your e-mobility strategy.
Modular 360° software ecosystem
Choose from a range of services in our modular ecosystem to meet your specific requirements and achieve your perfect e-mobility solution.
More possibilities for every e-mobility business
Grow with the chargecloud software solution and scale your e-mobility business without limits while we continuously support and guide you.
